Senior Software Engineer
🔍 Pune
New
JD:
We are seeking a highly skilled and experienced ServiceNow Developer to lead the development and implementation of the Security Incident Management module. The ideal candidate will have in-depth expertise with ServiceNow ITSM processes, along with a strong track record of customizing and configuring platform components to meet business requirements.
Key Responsibilities
- Design, develop, and deploy solutions for the Security Incident module within ServiceNow.
- Work closely with stakeholders to gather requirements, translate them into technical solutions, and ensure best practices in implementation.
- Develop and manage core ServiceNow components including:
- Business Rules, Client Scripts, UI Policies, Data Policies, ACLs
- Workflows, Flow Designer, Notifications, and Script Includes
- Collaborate with cross-functional teams including security, operations, and compliance to ensure the platform supports enterprise needs.
- Maintain system documentation and provide user training where necessary.
- Troubleshoot and resolve technical issues efficiently.
Required Skills & Experience
- 5–8+ years of hands-on experience with ServiceNow development.
- Proven expertise in ITSM modules, with a strong focus on Security Incident Management.
- Solid understanding of ServiceNow scripting and platform configuration.
- Experience in implementing and customizing workflow automation using Flow Designer and Workflow Editor.
- Strong knowledge of Access Control (ACL) and ServiceNow security best practices.
- Ability to work in an Agile/Scrum environment.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Experience with other ServiceNow modules like SecOps, GRC, or CMDB is a plus.
- Familiarity with integrations using REST/SOAP APIs.
- Exposure to ITIL framework and Incident Response best practices.
Tools & Technologies
- Platform: ServiceNow (ITSM, SecOps, Flow Designer)
- Languages: JavaScript, GlideScript
- Protocols/APIs: REST, SOAP
- Version Control & CI/CD: Git, ServiceNow Studio
JD:
We are seeking a highly skilled and experienced ServiceNow Developer to lead the development and implementation of the Security Incident Management module. The ideal candidate will have in-depth expertise with ServiceNow ITSM processes, along with a strong track record of customizing and configuring platform components to meet business requirements.
Key Responsibilities
- Design, develop, and deploy solutions for the Security Incident module within ServiceNow.
- Work closely with stakeholders to gather requirements, translate them into technical solutions, and ensure best practices in implementation.
- Develop and manage core ServiceNow components including:
- Business Rules, Client Scripts, UI Policies, Data Policies, ACLs
- Workflows, Flow Designer, Notifications, and Script Includes
- Collaborate with cross-functional teams including security, operations, and compliance to ensure the platform supports enterprise needs.
- Maintain system documentation and provide user training where necessary.
- Troubleshoot and resolve technical issues efficiently.
-
Required Skills & Experience
- 5–8+ years of hands-on experience with ServiceNow development.
- Proven expertise in ITSM modules, with a strong focus on Security Incident Management.
- Solid understanding of ServiceNow scripting and platform configuration.
- Experience in implementing and customizing workflow automation using Flow Designer and Workflow Editor.
- Strong knowledge of Access Control (ACL) and ServiceNow security best practices.
- Ability to work in an Agile/Scrum environment.
-
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Experience with other ServiceNow modules like SecOps, GRC, or CMDB is a plus.
- Familiarity with integrations using REST/SOAP APIs.
- Exposure to ITIL framework and Incident Response best practices.
-
Tools & Technologies
- Platform: ServiceNow (ITSM, SecOps, Flow Designer)
- Languages: JavaScript, GlideScript
- Protocols/APIs: REST, SOAP
- Version Control & CI/CD: Git, ServiceNow Studio
Why should you join Xoriant?
Xoriant is a trusted provider of digital engineering services, renowed for building and operating complex platforms and products at scale. With three decades of software engineering excellence, we combine modern technology expertise in Data and AI(GenAI), cloud and security, domain and process consulting to solve complex technology challenges. We serve our 100 Fortune 500 companies and tech startups on their journey to becoming unicorns and beyond.
As a 'right sized' company, we bring agility through our 5000+ passionate XFactors(our employees) from over 20 countries, fostering a culture focused on purpose and employee happiness.
Want to experience life at Xoriant?
In our inclusive workspace, we turn imagination into reality - everyday!
- Business for Purpose? Be part of a passionate team and create a better future through tech & innovation.
- Giving Back to Community: Build a stronger business and community by volunteering and make positive impact on the community.
- Rise to Sustain: Support your career growth in a way that helps ensure long term success.
- Continuous Learning: Stay curious and and keep learning with us to drive innovation.
- Wellness First: Prioritize well-being with multiple health benefits & experience work-life balance.
- Rewards & Recognition: Value your work with meaningful rewards and recognitions.
- One Xoriant Family: Celebrate the joy of diversity, inclusivity and togetherness through festivals.
- Candid Connects: Connect directly with leaders and voice your opinion.
- Culture of Ideation: Be a trailblazer, bring new ideas to the fore and realize them through engineering.
If theres an XFactor in you, we have a chair dedicated to your name.
To know more about Xoriant, please visit: www.xoriant.com
Important Notice:
We have been alerted that same join candidates, who posted their resumes on specific websites and portals, have been approached by imposters posing as Xoriant and making deceptive offers using Xoriant branding. Xoriant communications from website, official email addresses, and verified social media accounts only should be considered legitimate. Xoriant will never ask for payment during the recruitment process, nor we have authorized any external agencies to collect a fee on our behalf. Avoid sharing your personal details until you verify the offers legitimacy. Cross-check the credentials of anyone claiming to represent Xoriant with our official HR department.
If you receive any suspicious job offers or fraudulent communication bearing Xoriant branding, contact us at careers@xoriant.com immediately.
Equal Employment Opportunity Statement:
We are committed to provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability or veteran status. Our inclusive workspace values diversity and ensures that all employees are treated fairly and with respect, promoting a culture of belonging. We strive to create a supportive environment where everyone has the opportunity to succeed and contribute to our collective success.
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